2020.6.1
[Important Notice] Our Measures to Prevent the Spread of COVID-19 and Appreciation for Your Cooperation
Maintaining the health and safety of our clients and employees is paramount, so we have implemented the following preventions to mitigate and contain the impact of COVID-19.
We sincerely apologize for the inconvenience that this may cause and appreciate your understanding.
– Our precautionary measures –
• Our reception staff will put on masks, take body temperatures, and disinfect hands and fingers.
• We have improved office ventilation, installed desktop partitions/screens, social and physical distancing between staff, and encourage flexible shifts.
– What we would like to ask from our clients –
• On arrival, confirmation of your health condition, hand disinfection, check of temperature will be carried out.
Please refrain from coming if you are feeling unwell or have a fever as we may choose to decline entry.
• Please refrain from unnecessary visits or visits in a large group.
• In order to avoid close contact between clients, the number of appointments will be restricted in some parts of our services.
• Please note that we may request you to change the time of visit or refrain from long visits.
[WINE, ART & VAULTS FOR VALUABLES]
<Business Hours>
Tennoz 10:00 AM – 6:00 PM (Closed on Mondays, National holidays and Year-end/New-Year holiday period)
Yokohamahazawa 9:00 AM – 5:30 PM (open every day)
Setagayadaita, Futakotamagawa, Tsuzukishinishikawa (open 24/7)
<Inquiries>
Open: Tuesday – Sunday (Closed on Mondays, National holidays and Year-end/New-Year holiday period)
Business Hours (by email): 10:00 AM – 6:00 PM
Business Hours (by phone): 11:00 AM – 3:00 PM
<Reservation on Tennoz>
We recommend that you make a visit reservation by email.
Please email rsv_premium@terrada.co.jp with your name, date and time you wish to visit by 6:00 PM, 1 business day before.
We will respond by confirming your visit.
[TERRADA TRUNKROOM / Storage for Household Items]
<Inquiries>
Open: Tuesday – Sunday (Closed on Mondays, National holidays and Year-end/New-Year holiday period)
Operating Hours: 10:00 AM – 5:00 PM
*Operating hours for inquiries has changed from July 1st, 2020.
* There is no change in opening hours on each location.
TERRADA TRUNKROOM
[DOCUMENT & MAGNETIC MEDIA STORAGE]
<Inquiries>
Open: Monday – Friday (Closed on Saturdays, Sundays, National holidays and Year-end/New-Year holiday period)
Business Hours (by email): 11:00 AM – 5:00 PM
Business Hours (by phone): 11:00 AM – 3:00 PM
Please see the website for details (Pick-ups and delivery, and viewing service and others)
DOCUMENT SOLUTIONS