As a company providing amenity spaces and storage environments, and undertaking those outsourced processes, Warehouse TERRADA (hereinafter, referred to as “we”) handles personal information of customers (including business partners) and employees to operate and continue business. Recognizing that “properly handling personal information on customers and employees” is our important social responsibility, we have set up our privacy policy. We inform all employees to ensure that they observe it strictly so that we properly handle personal information. Specific personal information (the personal information containing an individual number) is also subjected to this privacy policy.

1. Scope
The purpose of the Policy is to establish, implement, maintain, and improve a privacy management system (hereinafter referred to as “PMS”) concerning personal information used for our businesses and operations (hereinafter referred to as the “Service”).

2.Our main businesses and affairs

  • Real estate business
  • Preserving/safekeeping business and related business
  • Employment/labor/human resource management affairs
  • Accounting affairs

3. Purpose of Privacy Protection
In accordance with the Policy, we establish the purpose of privacy protection in consideration of privacy protection requirements, and the results of risk assessment and risk handling in the relevant groups and at the relevant levels. We convey the said purpose and endeavor to achieve it systematically.

4. Risk Management
We define and implement the systematic risk assessment process for the purpose of identifying personal information used for the Service, protecting it against privacy protection risk, and handling it in a safe, secure and proper manner. By setting forth the assessment criteria, we screen, analyze and assess risks, and take proper measures (control measures) against actualized risks. By taking necessary and proper control measures and security control measures, we endeavor to prevent, correct, and take preventive measures against unauthorized access to personal information, thefts and loss by improperly taking out, destruction, falsification, leakage, loss or damage, violation of related laws, collapse of economic trust, and influence on an individual concerned.

5. Unintended Use
We properly acquire, use, and provide personal information of customers and employees within the scope necessary for achieving the specified use purposes in the Service. Thus, we implement proper measures so as not to engage in unintended use, such as enhancement of the internal control system, and formulation and thorough dissemination of internal rules.

6. Compliance
We observe laws related to personal information, related guidelines established by the government, and other related rules (including the Act on the Use of Numbers to Identify a Specific Individual in the Administrative Procedure and the Guideline for Properly Handling Specific Personal Information) the applicable requirements related to privacy protection, requirements under laws and regulations, etc. related to the Service, requirements contained in contracts with customers and external organizations, etc. and voluntary control standards, and keep these documents up-to-date.

7. Privacy Protection Framework
We appoint a Chief Privacy Officer as a person responsible for personal information, and establish a privacy protection promotion framework in order to facilitate the smooth promotion and operation of the privacy management system.

8. Complaint consultation
We respond promptly and properly to complaints and inquiries on personal information or specific personal information.

9. Education and Training
We offer education and training necessary for privacy protection periodically, thereby aiming to improve knowledge concerning privacy protection and raise awareness of privacy protection.

10. Continuous Improvement
In order to secure our compliance with the Policy, we carry out monitoring, measuring, analysis, evaluation, auditing and correction of the status of the implementation of the privacy management system, and endeavor to make continuous improvements.

September 27, 2005
Date of Last Revision September 1, 2018
CEO Yoshihisa Nakano

For inquiries on the privacy policy, contact:
Chief Privacy Officer/General Manager of Human Resources Group, Warehouse TERRADA
Tel: +81(0)3 5479 1608 / Email:

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